|Deposit and Cancellation Information
|Prices are GST (tax) inclusive and also include the use of all necessary equipment (except the minimal “you need” items).
To secure your booking you will need to provide credit card details
If you are booking an Early Bird Special your credit card will be charged at the time of booking. There are no refunds or transfer for Early Bird bookings.
We therefore recommend that you do not book an Early Bird deal unless you are sure that you want it and there will be no changes.
If you are purchasing a gift voucher your credit card will be charged at the time of booking.
If you are booking using the Standard Rate we will not charge your card.
Cancellation Policy - a 100% fee will be charged in the following events:
Client failure to check-in at the scheduled time ( 30 minutes prior to departure )
Cancellation within 24 hours of departure.
If you are having any sort of problem getting to us on time, please contact us on freephone 0800 WAITOMO (0800 924866) as soon as possible. This could save you cancellation fees and we will help with rescheduling etc where possible.